Business Services

Business Services

Our portfolio of pharmacy-related business services offers affordable solutions that can help you meet the challenges of an ever changing healthcare market.

Run a better business, achieve better results

You need to focus on patient care and do not have time to search for the services you need to run your business. Downward pressure on reimbursements and shrinking margins require you to lower operational costs in order to improve your pharmacy’s profitability. More importantly, the pharmacy market is constantly changing with evolving patient care models, complex reimbursement plans, new credit card security and compliance requirements, and increasing vulnerability to patient data breaches.

McKesson Pharmacy Systems’ Business Services comprise a broad portfolio of services uniquely positioned for the pharmacy business. Our solutions provide pharmacy owners and managers with tools and resources to focus on patient care and achieve better business results.

  • Printing Services – Stand out from the competition with personalized, professional, high-quality pharmacy labels that are essential to pharmacy operations.
  • Merchant Processing – Our credit and debit card processing service offers the latest in payment processing technology tailored for the pharmacy environment.
  • Security & Compliance – Safeguard Protected Health Information (PHI) and customer credit card data with our SecurePCI, SecureHIPAA and Secure Cloud Gateway products.
  • Gift Card Mall – Turn your pharmacy into a one-stop shop by offering gift cards from major retailers, prepaid debit cards, and prepaid wireless or long distance cards.

McKesson works very well with us when we need to design new labels. We’ve actually undergone two different label redesigns and they were extremely helpful throughout the entire process.

Heather King
Pharmacy Systems Coordinator/Pharmacy Compliance Officer,
Price Chopper |
Schenectady, NY


MPS Pharmacy Management System Add-on Services

Through an alliance with Rx-Net, Inc.™ our automatic price consulting service creates price schedules for the top 2,100 brand and generic items in your system using market data that is specific to your area.

IVR solutions provide pharmacies with a suite of services designed to improve patient adherence ratings through automation of routine patient communications. With IVR, you can automate refill and pick-up reminders to patients in either text, call or email format; enable patients to request refills without having to talk to pharmacy staff; and inform patients about vaccination clinics or other special promotions.

Medication synchronization enables pharmacies to improve adherence and care for patients taking multiple medications by synchronizing the fills to one pick-up date, resulting in fewer trips to the pharmacy for the patient. Pharmacies with a medication synchronization tool see an average of three additional fills per med per year.

The Medicare Selection Tool is a Medicare plan comparison tool that assists pharmacies in recommending Med D plans for patients. It also identifies out-of-pocket patient costs, pharmacy reimbursements and DIR Fees.

Specialty Patient Management offers clinical support tools to manage specialty drug therapies including: pre-configured clinical assessments, care plans and outcomes tracking, Prior Authorization and co-pay support, drug and disease specific counseling, adverse event reporting, manufacturer reporting and patient communications.

Specialty Rx fill enablement tools allow you to fill specialty medications by completing all of the background tasks necessary to complete specialty fills (Prior Authorizations, patient financial counseling, etc.), while you retain the actual fill task and the revenue associated with that fill.

Prior Authorization Management is a simple, one-button tool that allows you to quickly and easily submit Prior Authorizations and free up valuable staffing resources from having to manage this time-consuming task.

This service will allow you to use your low-volume or centralized pharmacists to complete verification or patient consultation remotely so that it is not necessary to staff a pharmacist at every site.

Simplified, easy-to-read med guides and dosing schedules can be translated into the native language of your patient and written for low literacy populations. Med guides are triggered to print when you dispense the medication to the patient.

Our language translation offerings ensure that your patients understand their medication regimen. These solutions allow you to print vial labels, med guides and dosing schedules in a patient’s native language and provide on-demand voice translation services.

Our Medication Therapy Management (MTM) tools allow pharmacies to identify opportunities for patient interactions, including medication reviews and targeted interventions, and help pharmacies get reimbursed for MTM services rendered.

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